Nearly 75% of change initiatives fail to achieve their desired outcomes. This failure rate is seldom due to a flawed strategy or technical solution and most commonly related to execution. Leading change means convincing colleagues to do things differently, which is best achieved by involving those who will enact the change in planning it. In addition, establishing a platform for continuous change can be a competitive advantage versus organizations that struggle through a series of one-time change initiatives.

• design high engagement campaigns to appropriately involve employees and enable change
• develop a change narrative and communications that energize the organization toward the future state
• provide coaching and training to embed the necessary skills, and model the right behaviors for change adoption
• develop a strategic narrative and build capabilities to establish a mindset toward continuous change